Legal
SMS Alerts
Last updated September 22, 2026
Haivanti operates AdmitFirst, an AI voice and chat concierge for senior-care facilities. AdmitFirst sends operational SMS text alerts to facility staff so they can respond quickly to a new admissions inquiry or resident concern. This page explains who receives messages, how staff opt in, and how to opt out.
Who receives messages
We send text messages only to a senior-care facility's own staff, at mobile numbers each staff member enrolled and consented to themselves. We never send text messages to prospective residents, patients, or their families. Messages contain no patient or health information — only the facility name and a prompt to log in and respond.
What we send
These are transactional, operational alerts, not marketing. There are two kinds:
- A new admissions inquiry was received, with a link to log in and respond.
- A new resident concern was logged, with a link to log in and respond.
How staff opt in
Each recipient opts in directly for their own number — no one consents on anyone else's behalf:
- A facility administrator invites each staff member individually by email from the AdmitFirst portal.
- The staff member opens a unique link to a secure opt-in page at admitfirst.ai/opt-in that shows the facility name, who invited them, and the program details.
- On that page the staff member enters their own mobile number and checks a consent box that is unchecked by default (shown below). Only after they submit is the number enrolled, and their consent is recorded with a timestamp.
Consent is not a condition of using AdmitFirst. This is the only way to opt in; there is no text-to-join keyword, and no number is enrolled by an administrator on a staff member's behalf.
The opt-in shown to each recipient
Message frequency and rates
Message frequency varies and depends on how many admissions inquiries and resident concerns a facility receives. Message and data rates may apply.
How to opt out
Reply STOP to any message to stop all further messages to that number. Reply HELP for help. We honor STOP and HELP automatically. A facility can also revoke SMS consent on the Setup page at any time, which removes every alert number.
Privacy and terms
Mobile phone numbers and SMS opt-in and consent information are never sold, rented, or shared with third parties for marketing. See our Privacy Policy and Terms of Service. Questions? Email avi@haivanti.com.